How long does it take for my order to be delivered?

Orders are delivered within 4-7 business days for standard shipping and 2-4 business days for express shipping.

What shipping options are available?

We offer standard and express shipping options. You can choose your preference at checkout.

Do you ship outside the European Union?

Currently, we only ship to countries within the European Union.

Is free shipping available?

We offer free standard shipping for orders over €1,000.

How can I find out the shipping cost?

Shipping costs are calculated based on the weight of the product and destination at checkout.

You will receive an email with a tracking number once your order is shipped.

What should I do if my order is damaged during shipping?

Contact us immediately with photos of the damage and shipping details.

Can I change my delivery address?

You can change your address before your order is dispatched.

Can I contact you if I encounter issues with the shipping company?

Yes, you can contact us via email or phone for shipping-related issues.

FAQ | Witabag

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